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raywolfson
Level 1 (4 points)
Windows Software

Q: icloud put all of my contacts in a folder that outlook cannot find

Apple 5s windows 10 computer with Outlook 2016 . i synced with iCloud and all of the names in contact disappeared and went into a contact folder called iCloud contacts. my outlook does not show the contacts unless i take the extra step of going into that specific folder

iPhone 5s, iOS 9.3.2

Posted on Aug 3, 2016 1:39 PM

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raywolfson

Q: icloud put all of my contacts in a folder that outlook cannot find

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  • by Johann.B,

    Johann.B Johann.B Aug 4, 2016 1:25 PM in response to raywolfson
    Community Specialists
    Aug 4, 2016 1:25 PM in response to raywolfson

    Hi there raywolfson,

    Thanks for using Apple Support Communities. I love iCloud for syncing information and I can understand why you'd want them available in Outlook as well. I'll be more than glad to help.

    Outlook My Contacts and iCloud Contacts -- Your "My Contacts" folder in Outlook 2016 are the contacts that you've stored locally on your PC. When you sync iCloud Contacts with Outlook, it puts them in it's own separate folder in case that you didn't intend to merge them. If you'd like to, there are instructions there on how.

    Get help using Outlook with iCloud for Windows -- Open this article and scroll down to the heading "Calendar, Contacts and Reminders" if you need more information on how to use iCloud with Outlook 2016.

     

    Have a great day!