weaverfromaurora

Q: I have a new ipod I want to sync with my current library and when I connect my new iPod it doesn't recognize it.

I have a new iPod and want to sync my current library with my new iPod.  When I connect it, iTunes doesn't recognize the device.  My new device is a 14.6 GB version 1.0.2PC Model, MD480LL.

Posted on Aug 4, 2016 11:35 AM

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Q: I have a new ipod I want to sync with my current library and when I connect my new iPod it doesn't recognize it.

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  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Aug 4, 2016 11:37 AM in response to weaverfromaurora
    Level 10 (120,256 points)
    Apple Watch
    Aug 4, 2016 11:37 AM in response to weaverfromaurora

    Make sure iTunes is up to date on your computer.

     

    Mac

    1. Open iTunes.
    2. From the menu bar at the top of your computer screen, choose iTunes > Check for Updates.
    3. Follow the prompts to install the latest version.

    Windows

    1. Open iTunes.
    2. From the menu bar at the top of the iTunes window, choose Help > Check for Updates. Learn what to do if you can’t see the menu bar.
    3. Follow the prompts to install the latest version.