Parrish Jones

Q: After iOS update I cannot pair starkey aids

I updated my hearing aids and now I cannot pair them with my iPhone. Is anyone else having this problem?

iPhone 6s Plus, iOS 9.0.2

Posted on Aug 4, 2016 12:38 PM

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Q: After iOS update I cannot pair starkey aids

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  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Aug 4, 2016 12:42 PM in response to Parrish Jones
    Level 10 (120,219 points)
    Apple Watch
    Aug 4, 2016 12:42 PM in response to Parrish Jones

    See if updating you iPhone to iOS 9.3.4 helps.

     

    Tap Settings > General > Software Update

  • by Parrish Jones,

    Parrish Jones Parrish Jones Aug 5, 2016 1:17 PM in response to Carolyn Samit
    Level 1 (109 points)
    iPhone
    Aug 5, 2016 1:17 PM in response to Carolyn Samit

    What happened I discovered after much frustration was that my iPad stole the aids. I do not use my hearing aids with my ipad because changing from iPhone to iPad and back is too much of a hassle. I thought I had solved the problem with my ipad absconding with my hearing aids but then yesterday it did it again after i updated it to 9.3.4. Unfortunately, there is no smooth way to select which device one wishes one's aids to be connected to. Something simple like aids off or aids on would be good but that is too simple for apple and starkey techs.