Hannah043

Q: Verifying iCloud Account Problem

My icloud account is wanting me to verify my account. I type in the password and then icloud asks me if I want to unlock it through email or security questions. I pushed security questions and it asked me when my birthday is .  I answered it with my correct birthday but it said that was not the date that it had on file. So, I went back and pushed to unlock it by email.  It said that it sent the email to my icloud email address.  I looked all over my email but it was no where to be found. I tried to send the email again but no success. I have tried completely wiping my iPhone but it wont let me without verifying my account.  I cannot update any of my apps. Please help.

iPhone 6s, iOS 9.3.3, null

Posted on Aug 4, 2016 1:43 PM

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