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Shef77

Q: unable to erase all data from phone, won't accept my password.

I am trying to erase all my data etc.. form my i phone 5s, however it wont accept my password when i am prompted to input it. I have checked it and its correct, i can sign into my apple account ok, but it just wont accept it when input on the phone. Any suggestion. I have been in touch with apple who were very helpful with suggestions on what to do but it just hasn't worked.

Posted on Aug 5, 2016 6:02 AM

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Q: unable to erase all data from phone, won't accept my password.

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