HT3669: OS X: Printer and scanner software available for download

Learn about OS X: Printer and scanner software available for download
Loremaster

Q: I'm on a cooperate network, this is our first Mac, we have several Sharp Networked MFP Printer/Scanners I can not detect the Scanner on the Mac, can anyone help

There seems to be no Twain drivers for the Mac anymore, i've tried added the Scanner via IP, but it only wants to make it a printer, can anyone help??

Posted on Jul 16, 2013 9:51 AM

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Q: I'm on a cooperate network, this is our first Mac, we have several Sharp Networked MFP Printer/Scanners I can not detect the Scann ... more

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  • by andrew_clark,

    andrew_clark andrew_clark Aug 5, 2016 7:52 AM in response to Loremaster
    Level 1 (14 points)
    Aug 5, 2016 7:52 AM in response to Loremaster

    How are you trying to scan (scan to desktop or scan to email)?

     

    If you are trying to scan to desktop, this will not work with Sharp & Mac.

     

    If you are trying to scan to email, then the DNS settings in the Sharp MFP have to first be setup (get with your network administrator on this one), then it's just a matter of scanning the document(s) and selecting your email address from the Sharp email address book or type it in manually.

     

    In other words, you don't control the scanner portion from your Mac, you control it from the Sharp MFP operation panel. And in the case of scan to email, you do not even need the Sharp print driver installed on your Mac for this to work.

  • by andrew_clark,

    andrew_clark andrew_clark Aug 5, 2016 8:12 AM in response to andrew_clark
    Level 1 (14 points)
    Aug 5, 2016 8:12 AM in response to andrew_clark

    I am giving you this advise as a certified Sharp technician and a Mac user of 30+ years. So take it for what it's worth.

     

    By they way, if other [Windows] coworkers can successfully scan to email from the Sharp MFP, then the DNS settings are already in place and you just need to get your email address added to the Sharp MFP's address book (if it's not already there).

     

    Best wishes!

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