HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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Helpful answers
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Aug 4, 2016 2:43 PM in response to dsircusby Allan Eckert,The image it telling you to connect the iPad to your computer and then restore using iTunes on your computer.
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Aug 5, 2016 9:17 AM in response to dsircusby Briansyddall,Hi
Make sure your PC is running the latest itunes 12.4.4
Turn ipad off
Connect lead to USB on your PC
Press & hold power button on iPad don,t let go
Connect lead to iPad keep power button pressed down until PC sees ipad
Then wait for restore you may need to do this more than once before its works.
Cheers
Brian