HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
dsircus

Q: Hi. Attempted to update my IOS on my Ipad.Now have the itunes and charge cable images. Ouch! How do I restore the IOS?  THX!

Attempted to update the IOS on my Ipad. Ended up with the itunes and charging cable images....OUCH!

 

How can I restore my Ipad IOS ?

 

THX

iPad 2

Posted on Aug 4, 2016 2:37 PM

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Q: Hi. Attempted to update my IOS on my Ipad.Now have the itunes and charge cable images. Ouch! How do I restore the IOS?  THX!

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  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Aug 4, 2016 2:43 PM in response to dsircus
    Level 9 (53,606 points)
    Desktops
    Aug 4, 2016 2:43 PM in response to dsircus

    The image it telling you to connect the iPad to your computer and then restore using iTunes on your computer.

  • by Briansyddall,

    Briansyddall Briansyddall Aug 5, 2016 9:17 AM in response to dsircus
    Level 6 (8,596 points)
    Apple Watch
    Aug 5, 2016 9:17 AM in response to dsircus

    Hi

    Make sure your PC is running the latest itunes 12.4.4

    Turn ipad off

    Connect lead to USB on your PC

    Press & hold power button on iPad don,t  let go

    Connect lead to iPad keep power button pressed down until PC sees ipad

    Then wait for restore you may need to do this more than once before its works.

    Cheers

    Brian