janisfromtoronto
Level 1
(8 points)
Q: Mac book pro starts to boot up then goes black. Could this be battery issue?
MY Mac book pro tries to boot up. Apple screen appears for a few seconds then screen goes black. Could this be a battery charge issue. When I plug it in the light goes green but doesn't change to yellow.
Thanks
MacBook Pro, OS X El Capitan (10.11.1)
lllaass
Level 10
(190,414 points)
Maybe. Green means the battery is fully charged.
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum or other appropriate forum.
