Q: iPad will not accept my Apple ID
My iPad shut down while I was using it after an update. It now says it needs to be activated. When I enter my Apple ID it says that I cannot use that ID. It had one other owner. I contacted her and she signed into her Apple account and her iCloud and the device is not listed under her. When I go to Itunes, iCloud, the device is listed under me. When I first got it, there was no passcode it just said Hello and I activated it then with my Apple ID. It will still accept my passcode to get on but then when it prompts me to activate, I receive the error message about my ID. I have tried all the fixes that I've read and everything prompts me for the ID. When I tried to activate through iTunes it still won't let me activate. I've had this for 3 years and never had a problem until that update. Help!
iPad, iOS 7.1.1
Posted on Aug 5, 2016 9:27 AM
