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Q: iPad will not accept my Apple ID

My iPad shut down while I was using it after an update.  It now says it needs to be activated.  When I enter my Apple ID it says that I cannot use that ID.  It had one other owner.  I contacted her and she signed into her Apple account and her iCloud and the device is not listed under her.  When I go to Itunes, iCloud, the device is listed under me. When I first got it, there was no passcode it just said Hello and I activated it then with my Apple ID.  It will still accept my passcode to get on but then when it prompts me to activate, I receive the error message about my ID.  I have tried all the fixes that I've read and everything prompts me for the ID.  When I tried to activate through iTunes it still won't let me activate.  I've had this for 3 years and never had a problem until that update.  Help!

iPad, iOS 7.1.1

Posted on Aug 5, 2016 9:27 AM

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