Q: ATV4 - Bad sound
Hi,
So I've got this issue with Apple Music on the ATV4. The sound is really muffled and distorted. I've changed the output to Auto from 5.1 in Settings and it seems to do a slight improvement, but it's not that significant, sound is still unclear. Songs played on the TV stations or Youtube all sound normal but the Apple Music app songs are all muffled. Apple Music is set to always play highest quality regardless of internet resources. And internet speed is 1Gbps.
Config: ATV4
TV: Sony 50W815 (2014 model)
Sound system: Sony DAV-TZ140
ATV4 connects through an HDMI cable to the TV. This is highspeed, latest standard. It connects to the internet through a CAT7 ethernet cable.
Please help!!!
Apple TV (4th generation), tvOS 9.2.2
Posted on Aug 5, 2016 11:57 AM
I just fixed it now. It turns out that the volume on the headphones was set to 100, and I think it was too much power requested through the jack, this is why the sound was muffled. Now I've set it to 50 and the music sounds okay.
Posted on Aug 6, 2016 2:11 AM