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robertmills

Q: very slow downloads apple tv

My internet connection is fine and download speed is fast. Until now I have had no problems immediately downloading rented and purchased movies from the Itunes Store. Now I can't play either, it just shows hours and days to download and it never downloads.I recently rented a movie from Itunes store several days ago and when I go to watch the movie using my apple tv it always shows some rediculouse amount of download time still needed. I have downloaded the most recent update to my apple tv as well and it took forever to download but finally did and I installed it.

Apple TV

Posted on Jul 11, 2012 12:06 PM

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Q: very slow downloads apple tv

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jul 11, 2012 12:50 PM in response to robertmills
    Level 10 (103,735 points)
    Apple TV
    Jul 11, 2012 12:50 PM in response to robertmills

    Welcome to the Apple Community.

     

    Do you have any issues playing content from your iTunes library on your Apple TV, have you tried restarting the Apple TV and the router.

  • by robertmills,

    robertmills robertmills Jul 11, 2012 1:05 PM in response to Winston Churchill
    Level 1 (0 points)
    Jul 11, 2012 1:05 PM in response to Winston Churchill

    I am now having issues playing out of my itunes library and yes I have restarted the apple tv and the router. My internet is cable.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jul 11, 2012 2:23 PM in response to robertmills
    Level 10 (103,735 points)
    Apple TV
    Jul 11, 2012 2:23 PM in response to robertmills

    Have you checked for interference on your LAN.

  • by Does_apple_read_these,

    Does_apple_read_these Does_apple_read_these Jan 26, 2014 9:30 AM in response to robertmills
    Level 1 (5 points)
    Jan 26, 2014 9:30 AM in response to robertmills

    I have an 80 Mbps internet download connection and it took 5 hours to download a movie with standard definition from itunes with my apple tv.  It took 3 minutes when I used netflix on my ps3.  Where is apple supports response to these issues....there are thousands of posts of people with the same problems?  Speedtest.net confirms my download speed is 80 Mbps!  I have reset and restarted my apple tv and download speeds of movies are still unacceptably slow!  What is the point of these discussions when Apple techs don't even read or respond to our posts?

  • by civilcindy,

    civilcindy civilcindy Feb 1, 2014 5:56 PM in response to robertmills
    Level 1 (0 points)
    Feb 1, 2014 5:56 PM in response to robertmills

    My iTunes tv episodes take forever to download too. But Netflix and Amazon prime (streamed from iPad) load quickly. And iTunes tv episodes load decently on my iPad. So methinks it's not the wireless speed or router when all else works fine. Why should this be? I'm disappointed because Apple usually makes better things, but I may have to send this back. What use is it if I can't watch apple's own programming on apple's own device? This makes no sense.

  • by jdstrong5,

    jdstrong5 jdstrong5 Sep 20, 2014 11:51 AM in response to civilcindy
    Level 1 (0 points)
    Sep 20, 2014 11:51 AM in response to civilcindy

    I was having a terrible time getting anything from Apple recently...you name it...iOS updates, OSX updates, movies, etc...

     

    I wound up setting my router DNS manually to use Google's addresses of 8.8.8.8 and 8.8.4.4

     

    My connection back to Apple is blazing fast now. Instead of taking 40+ hours to update my iPad Air to iOS 8, it took less than 10 minutes. EVERYTHING coming and going to Apple is extremely fast now.

  • by macycseps,

    macycseps macycseps Aug 6, 2016 6:33 AM in response to robertmills
    Level 1 (8 points)
    Apple TV
    Aug 6, 2016 6:33 AM in response to robertmills

    I have a 3rd generation apple TV connected via ethernet.

    My internet speed is 60 mbps.

    I have reset my router/modem/apple tv.

    I am set on 1080p yet would think my internet speed via ethernet could accommodate this.

    Changing my setting to standard definition did not really help.

    I have also downloaded the latest apple tv update.

    I think this is a problem on the server end at apple.

  • by macycseps,

    macycseps macycseps Aug 6, 2016 6:37 AM in response to Does_apple_read_these
    Level 1 (8 points)
    Apple TV
    Aug 6, 2016 6:37 AM in response to Does_apple_read_these

    I have a 3rd generation apple TV connected via ethernet.

    My internet speed is 60 mbps.

    I have reset my router/modem/apple tv.

    I am set on 1080p but would think my internet speed via ethernet could accommodate this.

    Changing to standard def did not help.

    This must be an issue at the server end at apple.

  • by macycseps,

    macycseps macycseps Aug 6, 2016 7:09 AM in response to Winston Churchill
    Level 1 (8 points)
    Apple TV
    Aug 6, 2016 7:09 AM in response to Winston Churchill

    How do you check for that?