Mr_Ma

Q: Ipad rear camera doesn't work

i bought ipad air2 1month before and rarely use rear camera

but one day when i use facetime and skype, i found that rear camera didn't work! only front camera did work.

i dont know why it happened, i installed normal apps in my ipad same as my iphone apps.

i already did everything as apple staff said, all setting resets, backup, sleep+Home button restart diagnosis checking and internet help center.

sometimes i found same problem in the Q&A board, nobody solve it

 

please solve this problem!! Please!!!

iPad Air

Posted on Aug 6, 2016 11:09 AM

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Q: Ipad rear camera doesn't work

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  • by sallenmd,Apple recommended

    sallenmd sallenmd Aug 6, 2016 12:08 PM in response to Mr_Ma
    Level 1 (126 points)
    iPad
    Aug 6, 2016 12:08 PM in response to Mr_Ma

    If you tap the icon in the camera app that switches between the two and do not see input from the rear camera then it's probably a hardware problem. Make an appointment at the Genius Bar of your nearest Apple Store to get help.