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Q: Please help, no sound, no movies, music, youtubing etc.

Hello, can someone please help me fix the sound on my

 

MacBook Pro (Retina, 13 inch, late 2013)

Processor - 2.4 GHz Intel Core i5

Memory - 4GB

 

- My sound doesn't work (with or without earphones)

- can't increase or decrease volume

- Volume shows a circle with a line through it

- Sound Settings in System Preferences (can't unmute/stuck on mute)

    *No Input or Output Devices found

- NO red light through earphone port

- No Start up sound

 

I have tried so many things already. Please someone give me good news that I dont have to pay so much money fix this problem.

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Aug 6, 2016 8:17 PM

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Q: Please help, no sound, no movies, music, youtubing etc.

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