Q: Please help, no sound, no movies, music, youtubing etc.
Hello, can someone please help me fix the sound on my
MacBook Pro (Retina, 13 inch, late 2013)
Processor - 2.4 GHz Intel Core i5
Memory - 4GB
- My sound doesn't work (with or without earphones)
- can't increase or decrease volume
- Volume shows a circle with a line through it
- Sound Settings in System Preferences (can't unmute/stuck on mute)
*No Input or Output Devices found
- NO red light through earphone port
- No Start up sound
I have tried so many things already. Please someone give me good news that I dont have to pay so much money fix this problem.
MacBook Pro with Retina display, OS X Yosemite (10.10.5)
Posted on Aug 6, 2016 8:17 PM
Please try resetting NVRAM and SMC, if you have not already.
Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761
Reset SMC. Choose the method for “If the battery is nonremovable”.
Posted on Aug 7, 2016 1:50 AM