Q: cannot launch google.com

Hi,

The Safari on my Macbook Air just would not launch www.google.com, whether from 'Favourites' or manually typed in. It stalled while loading the page and finally showed as 'page not available'. I could easily access other sites secured or public just not Google.com. I started encountering this after I installed Flash update in July. I tried looking up at support but couldn't find any solution.

Has anyone encountered this? How can it be resolved?

MacBook Air, OS X El Capitan (10.11.6), Safari 9.1.2

Posted on Aug 7, 2016 1:40 AM

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Q: cannot launch google.com

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by dominic23,

dominic23 Aug 7, 2016 2:21 AM in response to appletic
Level 8 (41,541 points)

Mac OS X

Aug 7, 2016 2:21 AM in response to appletic

     Please follow the troubleshooting steps given here.

     Section: If Safari doesn't load pages from a specific site
              https://support.apple.com/en-us/HT204098

    If this doesn’t help, please run EtreCheck and post the report here.
    http://etresoft.com/etrecheck
    Download it, open Downloads folder, click on it to open and select”Open” in the dialog to run it.
    Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste it when you reply.
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Q: cannot launch google.com

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by dominic23,

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