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davep2726

Q: why must i login to find my phone with each use

Find-my-iphone on my wife's 6s always requires a login. The same app on my 6s does not require a login. How do I remove the login requirement from my wife's phone?

 

Thank you.

iPhone 6 Plus, iOS 9.3.3

Posted on Aug 6, 2016 8:33 AM

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Q: why must i login to find my phone with each use

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  • by erin_b1,

    erin_b1 erin_b1 Aug 7, 2016 5:41 AM in response to davep2726
    Community Specialists
    Aug 7, 2016 5:41 AM in response to davep2726

    Welcome davep2726,

     

    From what I can tell, your wife is having to sign into the Find My iPhone application every time it's opened but you do not need to complete this on your iPhone. You would like to have her iPhone work the same as yours. I know it can be important to have the settings set up just right and I'll be more than happy to help out. 

     

    Check out this article: Get help using the Find My iPhone app - Apple Support

     

    If you set a passcode on your iOS device, you'll be asked to sign in only the first time you open Find My iPhone. To set a passcode, go to Settings > Touch ID & Passcode (on devices with Touch ID) or Settings > Passcode (on other devices), then tap Turn Passcode On.

     

    Let's check and make sure she has a passcode enabled, if so, have her disable the passcode and power the iPhone off. Turn the iPhone back on, enable and make a passcode and then sign back into the application and see if it requires another sign in. 

     

    Cheers