Thank you for your help. I have two files copied below. The first with Safari and the second with Firefox. It appears to me there is a process hog running with Safari but I don't know how to stop it.
Safari:
EtreCheck version: 2.9.13 (267)
Report generated 2016-08-07 09:23:08
Download EtreCheck from https://etrecheck.com
Runtime 2:34
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: No problem - just checking
Hardware Information: ⓘ
MacBook Air (13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir7,2
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 127
Video Information: ⓘ
Intel HD Graphics 6000
Color LCD 1440 x 900
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
Disk Information: ⓘ
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.11 GB (11.82 GB free) (Low!)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ⓘ
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.McAfee.Virex (7.7 (build 163) - 2016-08-03) [Support]
[not loaded] com.cisco.nke.ipsec (1.0.0 - 2016-08-03) [Support]
Startup Items: ⓘ
Virex: Path: /Library/StartupItems/Virex
VShieldEPOInterface: Path: /Library/StartupItems/VShieldEPOInterface
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 153 Apple tasks
[running] 78 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 45 Apple tasks
[loaded] 154 Apple tasks
[running] 92 Apple tasks
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2016-07-16) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-11-01) [Support]
[running] com.sony.PMBPortable.AutoRun.plist (2011-03-28) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-06-13) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-16) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-06-26) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-10-08) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-11-01) [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2015-01-15) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2011-01-21) [Support]
[loaded] com.apple.SafariBookmarksSyncer.plist
[running] com.dtv.vgconnect.plist (2015-05-21) [Support]
[loaded] com.dtv.vgconnect.uninstall.plist (2015-10-11) [Support]
[running] com.pcv.hlpramc.plist (2015-10-31) [Support]
[failed] com.zeobit.MacKeeper.Helper.plist (2015-01-15) [Support]
User Login Items: ⓘ
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Messages Application (/Applications/Messages.app)
InfiniteHD Application (~/Library/Octoshape/InfiniteHD.app)
Other Apps: ⓘ
[running] com.etresoft.EtreCheck.87712
[running] com.octoshape.client.82272
[loaded] 391 Apple tasks
[running] 194 Apple tasks
Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2016-06-11) [Support]
Default Browser: 601 - SDK 10.11 (2016-08-03)
Flip4Mac WMV Plugin: 2.2.1.11 (2008-08-15) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-05-04) [Support]
RealPlayer Plugin: Unknown (2009-05-10) [Support]
AdobePDFViewerNPAPI: 11.0.17 - SDK 10.6 (2016-07-12) [Support]
FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-07-02) [Support]
Silverlight: 5.1.40728.0 - SDK 10.6 (2015-11-19) [Support]
QuickTime Plugin: 7.7.3 (2016-08-03)
Flash Player: 22.0.0.192 - SDK 10.9 (2016-07-02) Outdated! Update
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-29)
AdobePDFViewer: 11.0.17 - SDK 10.6 (2016-07-12) [Support]
GarminGpsControl: 2.9.3.0 Release (2011-03-28) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-28) Check version
User internet Plug-ins: ⓘ
OctoshapeWeb: 1.0 - SDK 10.8 (2015-10-11) [Support]
fbplugin_1_0_3: Unknown (2010-02-26) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-13) [Support]
Flip4Mac WMV (2008-08-15) [Support]
Java (2016-05-28) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 108.29 GB
Destinations:
Time Machine Backups [Local]
Total size: 319.73 GB
Total number of backups: 107
Oldest backup: 6/26/12, 6:04 AM
Last backup: 7/28/15, 9:35 AM
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 108.29 GB X 3)
Top Processes by CPU: ⓘ
128% com.apple.WebKit.WebContent(19)
8% WindowServer
8% com.apple.WebKit.Plugin.64
6% kernel_task
6% systemstatsd
Top Processes by Memory: ⓘ
1.33 GB com.apple.WebKit.WebContent(19)
788 MB kernel_task
164 MB mdworker(13)
61 MB MTLCompilerService(8)
57 MB Safari
Virtual Memory Information: ⓘ
111 MB Free RAM
3.89 GB Used RAM (557 MB Cached)
147 MB Swap Used
Diagnostics Information: ⓘ
Aug 7, 2016, 09:17:49 AM Self test - passed
Aug 7, 2016, 09:00:40 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-07-090040_[r edacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Aug 6, 2016, 06:55:47 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-06-185547_[r edacted].cpu_resource.diag [Details]
Aug 6, 2016, 11:09:39 AM /Library/Logs/DiagnosticReports/firefox_2016-08-06-110939_[redacted].cpu_resourc e.diag [Details]
/Applications/Firefox.app/Contents/MacOS/firefox
Aug 6, 2016, 09:26:31 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-06-092631_[r edacted].cpu_resource.diag [Details]
FIREFOX:
EtreCheck version: 2.9.13 (267)
Report generated 2016-08-07 09:09:38
Download EtreCheck from https://etrecheck.com
Runtime 2:12
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: No problem - just checking
Hardware Information: ⓘ
MacBook Air (13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir7,2
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 127
Video Information: ⓘ
Intel HD Graphics 6000
Color LCD 1440 x 900
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: about 4 days
Disk Information: ⓘ
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.11 GB (10.85 GB free) (Low!)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ⓘ
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/LaunchAgents/com.WebShopper.oiuqw343sQ9a.helpd.plist
~/Library/LaunchAgents/com.WebShopper.oiuqw343sQ9a.plist
2 adware files found. [Remove]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.McAfee.Virex (7.7 (build 163) - 2016-08-03) [Support]
[not loaded] com.cisco.nke.ipsec (1.0.0 - 2016-08-03) [Support]
Startup Items: ⓘ
Virex: Path: /Library/StartupItems/Virex
VShieldEPOInterface: Path: /Library/StartupItems/VShieldEPOInterface
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 142 Apple tasks
[running] 82 Apple tasks
[killed] 7 Apple tasks
7 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[failed] com.apple.csrutil.report.plist
[not loaded] 45 Apple tasks
[loaded] 143 Apple tasks
[running] 93 Apple tasks
[killed] 9 Apple tasks
9 processes killed due to insufficient RAM
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2016-07-16) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-11-01) [Support]
[running] com.sony.PMBPortable.AutoRun.plist (2011-03-28) [Support]
Launch Daemons: ⓘ
[failed] com.adobe.fpsaud.plist (2016-06-13) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-16) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-06-26) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-10-08) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-11-01) [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2015-01-15) [Support]
User Launch Agents: ⓘ
[loaded] com.WebShopper.oiuqw343sQ9a.helpd.plist (2015-10-31) Adware! [Remove]
~/Library/Application Support/WebShopper/oiuqw343sQ9a/maintenance.sh
[failed] com.WebShopper.oiuqw343sQ9a.plist (2015-10-31) Adware! [Remove]
[loaded] com.adobe.ARM.[...].plist (2011-01-21) [Support]
[failed] com.apple.SafariBookmarksSyncer.plist
[running] com.dtv.vgconnect.plist (2015-05-21) [Support]
[loaded] com.dtv.vgconnect.uninstall.plist (2015-10-11) [Support]
[running] com.pcv.hlpramc.plist (2015-10-31) [Support]
[failed] com.zeobit.MacKeeper.Helper.plist (2015-01-15) [Support]
User Login Items: ⓘ
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Messages Application (/Applications/Messages.app)
InfiniteHD Application (~/Library/Octoshape/InfiniteHD.app)
Other Apps: ⓘ
[running] com.octoshape.client.82272
[running] org.mozilla.firefox.100192
[loaded] 399 Apple tasks
[running] 201 Apple tasks
[killed] 15 Apple tasks
Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2016-06-11) [Support]
Default Browser: 601 - SDK 10.11 (2016-08-03)
Flip4Mac WMV Plugin: 2.2.1.11 (2008-08-15) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-05-04) [Support]
RealPlayer Plugin: Unknown (2009-05-10) [Support]
AdobePDFViewerNPAPI: 11.0.17 - SDK 10.6 (2016-07-12) [Support]
FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-07-02) [Support]
Silverlight: 5.1.40728.0 - SDK 10.6 (2015-11-19) [Support]
QuickTime Plugin: 7.7.3 (2016-08-03)
Flash Player: 22.0.0.192 - SDK 10.9 (2016-07-02) Outdated! Update
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-29)
AdobePDFViewer: 11.0.17 - SDK 10.6 (2016-07-12) [Support]
GarminGpsControl: 2.9.3.0 Release (2011-03-28) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-28) Check version
User internet Plug-ins: ⓘ
OctoshapeWeb: 1.0 - SDK 10.8 (2015-10-11) [Support]
fbplugin_1_0_3: Unknown (2010-02-26) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-13) [Support]
Flip4Mac WMV (2008-08-15) [Support]
Java (2016-05-28) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 109.26 GB
Destinations:
Time Machine Backups [Local]
Total size: 319.73 GB
Total number of backups: 107
Oldest backup: 6/26/12, 6:04 AM
Last backup: 7/28/15, 9:35 AM
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 109.26 GB X 3)
Top Processes by CPU: ⓘ
4% WindowServer
2% kernel_task
1% fontd
0% SystemUIServer
0% cloudpaird
Top Processes by Memory: ⓘ
699 MB kernel_task
553 MB firefox
131 MB mdworker(8)
41 MB mds_stores
41 MB Finder
Virtual Memory Information: ⓘ
625 MB Free RAM
3.39 GB Used RAM (1011 MB Cached)
337 MB Swap Used
Diagnostics Information: ⓘ
Aug 7, 2016, 09:00:40 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-07-090040_[ redacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Aug 6, 2016, 06:55:47 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-06-185547_[ redacted].cpu_resource.diag [Details]
Aug 6, 2016, 11:09:39 AM /Library/Logs/DiagnosticReports/firefox_2016-08-06-110939_[redacted].cpu_resour ce.diag [Details]
/Applications/Firefox.app/Contents/MacOS/firefox
Aug 6, 2016, 09:26:31 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-06-092631_[ redacted].cpu_resource.diag [Details]