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Helpful answers
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Aug 7, 2016 7:11 AM in response to JaidanElisaby Ingo2711,Did you already try to force restart the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data, but this can cure some glitches.
Check this article for more troubleshooting:
Get help with the microphones on your iPhone, iPad, and iPod touch - Apple Support