Matthew011
Level 1 (8 points)
iPhone

Q: ***Help*** apple certified charger won't work

I've bought a belkin charger from carphone warehouse and an Amazon own brand. Both are apple certified For all apple makes. None of them work in my iPhone 6 yet they work on my iPad Air 2. Only an apple charger is working for my iPhone.

iPhone 6, iOS 9.3.3, Charging

Posted on Aug 7, 2016 7:18 AM

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Matthew011

Q: ***Help*** apple certified charger won't work

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Aug 7, 2016 7:22 AM in response to Matthew011
    Level 9 (58,299 points)
    iPhone
    Aug 7, 2016 7:22 AM in response to Matthew011

    Examine the charging port under a strong light, preferably with a magnifier. You can used canned air to blow out anything you find. I also find that rubber tipped GUM brand flossers are useful for cleaning ports. The tips are soft and non-conductive.

     

    If one charger works and other doesn't, another possibility is the charger that doesn't work is faulty.