Q: apple mail
I changed the password on a CenturyLink e-mail account. After I updated the password in the Account Preferences in Apple Mail, I get an error that Apple "Can't Connect to the account . . . Enter the password for user . . . Unable to verify account name or password." I have reentered the password for the Incoming Mail Server and Outgoing Mail Server. I still get the same error message.
I go to CenturyLink's website and I can sign-on to the account using the new password. I also have a second CenturyLink account for which I changed the password at the same time and it is fully functional.
Does anyone have any insight into why Apple Mail is having a problem with this one acocunt and how to resolve the conenction problem?
Thanks,
Terry
MacBook Pro, OS X Mountain Lion
Posted on Aug 7, 2016 7:26 AM