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Helpful answers
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Aug 8, 2016 12:05 PM in response to Msmith0044by turingtest2,Presumably you have tried to Restart your iPhone, iPad, or iPod touch - Apple Support to see if that resolves things?
tt2
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Aug 8, 2016 6:07 PM in response to turingtest2by Msmith0044,It won't even allow me to do hard restart. When I plug it in the apple doesn't even show up and if I hold both buttons down to restart it does nothing.
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Aug 8, 2016 6:20 PM in response to Msmith0044by turingtest2,In which case perhaps let it run flat. It should reset when you put it back on charge.
tt2
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Aug 9, 2016 2:03 AM in response to Msmith0044by turingtest2,The battery. Let it fully discharge so the device won't turn on with the power button before trying to charge it again.
tt2
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Aug 9, 2016 6:22 AM in response to turingtest2by Msmith0044,Ive done that. When I plug it in to charge nothing happens. No outline of the apple or anything.
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Aug 9, 2016 6:43 AM in response to Msmith0044by turingtest2,I take it you've tried alternate cables and flipping over the connector?
tt2
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Aug 9, 2016 6:56 AM in response to turingtest2by Msmith0044,YYep - tried all the easy fixes that I could think of and nothing
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Aug 9, 2016 7:04 AM in response to Msmith0044by turingtest2,I guess it is back to Apple Support then to see what they can do. You would think there would be something.
tt2