ell100

Q: iphone mic not working in apps

IPhone 6S microphone has stopped working in apps such as whats app/snap chat. The microphone works completely fine when on the phone or when recording a video on the camera app. However when i record a video on snap chat or try to send voice messages on whats app its just a static noise. I have turned my phone on and off, i have deleted the apps and downloaded them again, i have gone into my microphone settings and deleted snap chat/whats app and re-selected them again and nothing has fixed the issue. I have also reset my iPhone completely and wiped it. I set the iPhone up as a new one and downloaded everything again - still the microphone doesn't work for apps. I have only had the phone around 6 months and it hasn't been damaged by water or physically. Has anyone had this issue? Please can someone help me fix this issue

iPhone 6s, iOS 9.3.3

Posted on Aug 7, 2016 10:23 AM

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Q: iphone mic not working in apps

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  • by Sam2911,

    Sam2911 Sam2911 Aug 7, 2016 10:26 AM in response to ell100
    Level 1 (4 points)
    Aug 7, 2016 10:26 AM in response to ell100

    try updating to 9.3.4 that might fix the issue

  • by Deric Horn,

    Deric Horn Deric Horn Sep 3, 2016 3:53 PM in response to Sam2911
    Level 1 (4 points)
    Sep 3, 2016 3:53 PM in response to Sam2911

    My daughter has the same issue, still with 9.3.4.  I tested all three Mics, they work, but several apps including Siri, and Voice-To-Text don't get audio from the mic. They do work with a headset.  We also tried reseting and restoring from backup. This looks like a software related issue.

     

    I've seen several other similar discussions, but beyond getting a iPhone, I haven't seen any solutions.