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Sue056
Level 1 (12 points)
Apple Watch

Q: I'm having trouble erasing devices since my iPhone was on my daughters account, and she removed me???

IM signed into devices that I do not own? I am so confused right now it's complicated!

I  help removing them, and I bought a iPad Air 2, but haven't even used it until I get this fixed!

iPad Mini, iOS 9.3.3

Posted on Aug 8, 2016 2:26 AM

by Jonathan UK,Apple recommended
Jonathan UK Jonathan UK
Level 7 (34,083 points)
Apple Watch
A:

Hi

 

Follow the instructions here to ensure that you are signed in correctly where required:

 

 

The following article explains how to fully erase a device whilst protecting your personal information:

 

Posted on Aug 8, 2016 2:30 AM

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Sue056

Q: I'm having trouble erasing devices since my iPhone was on my daughters account, and she removed me???

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