HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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rebekahfromlondon
Level 1 (4 points)
iPhone

Q: help

if you press update instead of restore what happens?

iPhone 5s

Posted on Aug 8, 2016 4:48 AM

by Jonathan UK,Apple recommended
Jonathan UK Jonathan UK
Level 7 (31,434 points)
Apple Watch
A:

Hi Rebekah

 

If you select Update, iTunes will try to reinstall iOS without erasing your data.

 

Restore would erase all content and settings, so you would definitely need to restore from a backup afterwards in order to retain any such content.

 

More information:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Posted on Aug 8, 2016 7:59 AM

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rebekahfromlondon

Q: help

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