Tasker05

Q: Deleted email can' t be moved

After deleting an email on my IPod Touch, I get a message that email "can't be moved". Email folder says I still have mail but nothing is viewable. I use Hotmail.  Any suggestions?

iPod touch, iOS 6

Posted on Aug 8, 2016 7:20 AM

Close

Q: Deleted email can' t be moved

  • All replies
  • Helpful answers

  • by lllaass,Solvedanswer

    lllaass lllaass Aug 8, 2016 7:49 AM in response to Tasker05
    Level 10 (187,749 points)
    Desktops
    Aug 8, 2016 7:49 AM in response to Tasker05

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Assuming yo are using the Mail app on the iPod, what do you see when you access the mail account on a web browser?

  • by Tasker05,

    Tasker05 Tasker05 Aug 8, 2016 12:58 PM in response to lllaass
    Level 1 (4 points)
    Notebooks
    Aug 8, 2016 12:58 PM in response to lllaass

    Your suggestion regarding reseting the iOS did the trick (these "ghost" emails didn't show up in the web browser). Many thanks.