Baronvonblack
Level 1 (8 points)
iLife

Q: When I'm using my Garageband program and i try to open garageband help under the help  button it says 'the selected topic is currently unavailable.... why does this happen an how can i fix it? thank you

I am  unable to pull up anything when i click Garageband help when using GB 10. the is a message that says info unavailable.. is there a solution for this problem?

MacBook Pro (15-inch Early 2011)

Posted on Aug 7, 2016 2:20 PM

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Baronvonblack

Q: When I'm using my Garageband program and i try to open garageband help under the help  button it says 'the selected topic is ... more

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  • by jameson.h,

    jameson.h jameson.h Aug 8, 2016 11:27 AM in response to Baronvonblack
    Community Specialists
    Aug 8, 2016 11:27 AM in response to Baronvonblack

    Hi Baronvonblack,

     

    Thanks for using the Apple Support Communities! I understand that you're unable to open the Help menu in Garageband 10 because you're getting a message that says 'info unavailable'. Having access to the Help files is a handy feature whenever you're working on a project and I'm happy to offer some suggestions to help you.

     

    The first step I would recommend to try is starting up in safe mode and then test out the Help menu. If the issue doesn't happen in safe mode, then there may be an issue with your log in items. You'll find the steps for this here:

     Try safe mode if your Mac doesn't finish starting up

     

    Another step that you can try is to test this issue in another user account on your Mac. This will let you know if the issue is related to any system or user files that are specific to your user account. 

    How to test an issue in another user account on your Mac - Apple Support

     

    Cheers!