jbow1335

Q: phishing or real?

just hoping someone can offer some advice as to whether this is a genuine email from apple as I never made this purchase and it's got me worried that if it is a real email then my account has been hacked.

 

Invoice
INVOICE DATE
17 July 2016
SEQUENCE NO.
1-*******46
ORDER ID
M*******
DOCUMENT NO.
06******56
iTunes StoreTYPEPURCHASED FROMPRICE
For You
Lil Kesh
Write a Review | Report a Problem
SongOyinlola's iPhone£20.79
Inclusive of VAT at 20%
VAT charged at 20%  £4.13
TOTAL£20.79

 

needless to say my name is not 'oyinlola' and nor do i have a phone under that name attached to my account! please help

 

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Posted on Jul 17, 2016 5:55 PM

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Q: phishing or real?

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  • by franfromnantwich,

    franfromnantwich franfromnantwich Aug 8, 2016 11:55 AM in response to jbow1335
    Level 1 (4 points)
    Aug 8, 2016 11:55 AM in response to jbow1335

    This has happened to me and i followed the link and put my password in.

     

    I have gone through my phone and laptop to change my passwords and remove my banking details almost straightaway because it seemed weird that the page led me nowhere once id logged in (i had clicked on the report a problem button).

    Thanks for the advice on here, it helped my take quick action. Do you think I will have to cancel my cards, even if i changed all the passwords straight away?

     

    Thanks

     

    Fran

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Aug 8, 2016 12:10 PM in response to franfromnantwich
    Level 5 (7,763 points)
    Notebooks
    Aug 8, 2016 12:10 PM in response to franfromnantwich

    If I were you, I would contact my credit card issuers for an EXPERT opinion on cancelling cards - this cannot be their first rodeo with Phishing scams

  • by turingtest2,

    turingtest2 turingtest2 Aug 8, 2016 12:15 PM in response to franfromnantwich
    Level 10 (85,833 points)
    iPod
    Aug 8, 2016 12:15 PM in response to franfromnantwich

    My guess is that if you give a third party your username and password the first thing they will try to do is change the password to that account to lock you out before trying to exploit it. If you've changed the password already then they shouldn't be able to get in, but I would contact your bank or financial institution for further advice to be on the safe side. If you've been using a common email address and password across multiple services then you need to visit each one and change the password to make sure that you, and only you, have control, and use a different password on each to reduce your risks.

     

    tt2

  • by franfromnantwich,

    franfromnantwich franfromnantwich Aug 8, 2016 12:22 PM in response to jbow1335
    Level 1 (4 points)
    Aug 8, 2016 12:22 PM in response to jbow1335

    Ok, thanks very much both of you. great advice.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Aug 8, 2016 12:33 PM in response to franfromnantwich
    Level 5 (7,763 points)
    Notebooks
    Aug 8, 2016 12:33 PM in response to franfromnantwich

    You're welcome.

    "Let's Be Careful Out There."

         - Sergeant Phil Esterhaus, Hill Street Blues

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