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Aug 9, 2016 12:56 AM in response to washerwoman2by lllaass,Who is the mail provider?
What type of account? POP3 or IMAP>Exchange?
Do you have the account set up on another device?
Can you access the mail account via a web browser?
What do yo mean by "the icon appears but no emails "
Try:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.