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Helpful answers
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Aug 7, 2016 3:12 PM in response to Jantheaby sarah_s1,Hi there Janthea,
Thanks for stopping by the Apple Support Communities! It sounds like you are having issues with getting your iCloud calendar and contacts to sync with Outlook within Windows 10 on your PC. I know how important it is to be able to access that information. I'll be more than happy to provide you with some resources.
Take a look at this support article and double check the settings listed at the beginning:
Get help using Outlook with iCloud for Windows
After that, this section will be particularly helpful if you need to continue troubleshooting:
Calendar, Contacts and Reminders
If you need help with your Calendar, Contacts and Reminders with iCloud for Windows, try these steps.
When you open iCloud Reminders on your Windows PC, they're labeled Tasks and appear within the Tasks section.
Turn iCloud Calendar, Contacts and Reminders off and back on
- Close Outlook.
- Open iCloud for Windows.
- Deselect the Mail, Contacts, Calendars & Tasks checkbox and click Apply.
- Wait a few seconds. Select Mail, Contacts, Calendars & Tasks, and click Apply.
- Open Outlook.
Make sure that the iCloud Outlook Add-in is on
The iCloud Outlook Add-in transfers your content between iCloud and Outlook. Follow these steps to turn on the Add-in:
In Outlook 2010 and later:
- Select the File menu.
- Click Options in the left panel.
- Click Add-ins in the left panel of the Outlook Options window.
- Look at the list of add-ins in the Active Application Add-ins section.
- Select the iCloud Outlook Add-in.
In Outlook 2007:
- From the Tools menu, select Trust Center.
- Select Add-ins from the left column.
- Look at the list of add-ins in the Active Application Add-Ins section.
- Select the iCloud Outlook Add-in.
Make sure that iCloud isn’t your default account in Data Files
When iCloud is set as your default account in Data Files, your data won't sync between your devices.
Outlook 2010 and later:
- Select File > Info > Account Settings > Data Files.
- If iCloud is listed as the default account in the Comments column, select a different account.
- Click Set as Default.
Outlook 2007:
- Select File > Data File Management > Data Files.
- If iCloud is listed as the default account in the Comments column, select a different account.
- Click Set as Default.
Restart your computer
Turn your computer off and back on.
All the best!
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Aug 10, 2016 12:39 AM in response to sarah_s1by bjolsen,I have the same problem after Windows 10 Anniversary update.
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Aug 10, 2016 6:35 AM in response to bjolsenby segalsegal,There is a thread about this on Microsoft Communities with several different solutions:
