psreddy66
Level 1 (8 points)
Desktops

Q: airdrop

my mac book air not connecting to my iPad air2 and iPhone 6s pause with airdrop please help mea

MacBook Air, OS X El Capitan (10.11.3)

Posted on Aug 10, 2016 10:44 AM

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psreddy66

Q: airdrop

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  • by Tesserax,

    Tesserax Tesserax Aug 10, 2016 10:54 AM in response to psreddy66
    Level 9 (53,994 points)
    Wireless
    Aug 10, 2016 10:54 AM in response to psreddy66

    Let's start by verifying that your iOS devices meet the minimum requirements for using AirDrop:

     

    To AirDrop pictures and videos between iOS devices, you need:

    • An iPhone 5 or later
    • iPad Pro
    • An iPad (4th generation or later)
    • An iPad mini or later
    • An iPod touch (5th generation or later)
    • iOS 7+
    • Both devices need to have Bluetooth (4.0 LE) & Wi-Fi enabled.

     

    It looks like both your iPad Air 2 and iPhone 6s should meet these.

     

    Take a look at this iDownloadBlog Support article to start troubleshooting. You may also find this TechRepublic article helpful as well.

     

    Please post back your results.

  • by lllaass,

    lllaass lllaass Aug 10, 2016 11:05 AM in response to Tesserax
    Level 10 (187,841 points)
    Desktops
    Aug 10, 2016 11:05 AM in response to Tesserax

    His devices meet the iOS requirements but not sure if his computer does:

    AirDrop system requirements

    To send items to an iPhone, iPad, or iPod touch, or to receive items from those devices, you need a 2012 or later Mac model with OS X Yosemite or later, excluding the Mac Pro (Mid 2012).

    Use AirDrop to send content from your Mac - Apple Support