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All replies
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Helpful answers
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Aug 9, 2016 6:47 PM in response to elliott38by BobHarris,Please post the output from EtreCheck
<https://discussions.apple.com/docs/DOC-6174> or <http://etrecheck.com>
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Aug 10, 2016 9:13 AM in response to BobHarrisby elliott38,EtreCheck version: 2.9.13 (267)
Report generated 2016-08-10 17:12:31
Download EtreCheck from https://etrecheck.com
Runtime 4:04
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
MacBook Pro (Retina, 15-inch, Mid 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,5
1 2.8 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 329
AMD Radeon R9 M370X - VRAM: 2048 MB
Intel Iris Pro
Color LCD 2880 x 1800
OS X Yosemite 10.10.5 (14F27) - Time since boot: less than an hour
APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 349.36 GB (338.51 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 150.05 GB (32.31 GB free)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
[not loaded] 4 Apple tasks
[loaded] 155 Apple tasks
[running] 53 Apple tasks
[not loaded] 46 Apple tasks
[loaded] 139 Apple tasks
[running] 76 Apple tasks
[loaded] 367 Apple tasks
[running] 148 Apple tasks
Default Browser: 600 - SDK 10.10 (2015-07-17)
QuickTime Plugin: 7.7.3 (2016-08-10)
None
Time Machine not configured!
479% kernel_task
25% mds
23% mds_stores
8% WindowServer
0% opendirectoryd
955 MB kernel_task
393 MB com.apple.WebKit.WebContent(3)
213 MB mdworker(12)
115 MB Dock
98 MB Finder
10.00 GB Free RAM
5.52 GB Used RAM (2.69 GB Cached)
0 B Swap Used
Aug 10, 2016, 05:02:07 PM Self test - passed
Aug 10, 2016, 09:01:22 AM /Library/Logs/DiagnosticReports/com.apple.AddressBook.InternetAccountsBridge_20 16-08-10-090122_[redacted].crash
/System/Library/Frameworks/AddressBook.framework/Versions/A/XPCServices/com.app le.AddressBook.InternetAccountsBridge.xpc/Contents/MacOS/com.apple.AddressBook.I nternetAccountsBridge
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Aug 10, 2016 10:36 AM in response to elliott38by BobHarris,You have a very clean system. That is good, but it also makes it harder to figure out exactly what is happening.
Experiment #1. Quit Safari and see if the CPU usage goes back to normal. It is possible there is some JavaScript running on one of the web pages you have open that is asking the system to do things on its behalf. This is an easy experiment.
Experiment #2. Rebuild your Spotlight index.
<Rebuild the Spotlight index on your Mac - Apple Support>
NOTE: Until the Spotlight index is completely rebuilt, it is going to chew up some CPU and I/O bandwidth. So do not go looking right away after starting the rebuild.
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Aug 10, 2016 11:58 AM in response to elliott38by rccharles,There are several reports of this problem with Yosemite.
There are various "fixes" around the internet.
This provides a good summary of the problem and things to try:
http://www.cnet.com/news/kerneltask-process-taking-up-an-inordinate-amount-of-cp u/
If that doesn't help, there is everyone's favorite fix.
This proposed fix is kind of scary.
http://blog.viktorpetersson.com/post/100148585299/how-to-fix-kerneltask-cpu-usag e-on-yosemite
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Aug 11, 2016 4:33 AM in response to BobHarrisby elliott38,I wiped the hard drive and reinstalled a fresh install of the OS, hence the cleanliness, but the problem persists. Tried both your suggestions with no change. Could it possibly be a hardware problem?
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Aug 11, 2016 5:56 AM in response to elliott38by BobHarris,I'm guessing that maybe you are still within your 1 year warranty, so at the minimum you might want to make a Genius Bar appointment at your local Apple Store. With your system in a totally clean state it would be ideal to avoid any finger pointing at 3rd party products.
Note: I do not know why a high kernel task CPU usage would be caused by a hardware problem, but surprising things happen all the time.
Another experiment. Boot into Safe mode
<http://support.apple.com/kb/ht1564>
This would load only Apple drivers, and some of them less optimized, to see if that changes anything. I'm not expecting much, but again, it is an easy experiment. You would not want to run full time in Safe mode, but as an experiment it is useful.
I think one of the rccharles links had resetting the SMC and PRAM. If you did not do that yet, then also try those.
By any chance are you in the middle of FileVault encryption (or decryption) and that is what is occupying the kernel task? Then again, a clean install should not have a lot on the system, so it should complete in a reasonable amount of time. Also I would only expect FileVault encryption to occupy just 1 CPU or 100% not 500%. You can check FileVault encryption status with the following Applications -> Utilities -> Terminal command
diskutil cs list | grep Conversion
Those all my ideas for this morning.
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Aug 11, 2016 8:42 AM in response to BobHarrisby rccharles,Note: I do not know why a high kernel task CPU usage would be caused by a hardware problem, but surprising things happen all the time.
The author of internet article I found thought that a hardware problem could invoke the high cpu. Although, it was dealing with some external device.
R
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Aug 12, 2016 2:51 AM in response to BobHarrisby elliott38,Thanks for the help, I have tried all your suggestions with no luck. I was trying to avoid getting it sent off but I think I have no other choice now.
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Aug 21, 2016 3:39 PM in response to elliott38by The Jeremy James,Hi Elliott,
Did you send it off/fix it?
I had this issue on another model (2011) macbook running 10.11.06. Turned out to be dusty fans. CPU throttling due to overheating. I thought it was buggy OS after a recent upgrade and i saw all the threads on resets and moving files around but saw one guy saying it was a symptom of the system trying to slow heat production.
I checked the fans first before anything else and they were mildly caked, seems like in the three weeks since i last had it open after a logic board replacement, it's picked up a year or two's worth of muck. removed them, paint brush, bit of blow dryer and reassembly and all is good again and much quieter. gone from 670%CPU back down to 5-3%
hope maybe this helps