sheeronfrombacolod city

Q: Swollen battery

My iPhone 5c's screen has popped out, I suspect swollen battery caused it. My phone is still under warranty.

It was purchased in New Zealand and I am here now in the Philippines, my question is, will it still be covered by the warranty?

Posted on Jun 27, 2016 2:10 AM

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Q: Swollen battery

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  • by Corrie84,Helpful

    Corrie84 Corrie84 Aug 11, 2016 12:53 AM in response to sheeronfrombacolod city
    Community Specialists
    Aug 11, 2016 12:53 AM in response to sheeronfrombacolod city

    Hi Sheeron,

     

    Thanks for coming to us in the Apple Support Communities. I know it's important to get your iPhone serviced while you are abroad, so I'm happy to provide you with some direction for this.

     

    While you are in the Philippines, your iPhone purchased in New Zealand will still be able to receive service. In order to obtain service there, you'll want to find a local Apple Authorized Service Provider which can be found here:

     

    Apple - Find Locations

     

    Cheers!

  • by sheeronfrombacolod city,

    sheeronfrombacolod city sheeronfrombacolod city Aug 11, 2016 12:58 AM in response to Corrie84
    Level 1 (4 points)
    iPhone
    Aug 11, 2016 12:58 AM in response to Corrie84

    Hi Corrie84,

         Thank you so much. It's been a month a 2 weeks since I brought my phone to the iFix store near us, and my iPhone is not fixed yet. The guy said I just to wait for another month. How long does it take?