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msapre

Q: Restore from 64 GB phone to 16 GB phone is not completing. How can I make it stop? As a result new IOS update is refusing to install

new IOS update is refusing to install because restore from iCloud has not completed.

Also, I would prefer all my photos to not be downloaded. It is taking up too much space.

iPhone 6s, iOS 9.3.4

Posted on Aug 11, 2016 3:05 AM

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Q: Restore from 64 GB phone to 16 GB phone is not completing. How can I make it stop? As a result new IOS update is refusing to insta ... more

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  • by Demo,

    Demo Demo Aug 11, 2016 3:45 AM in response to msapre
    Level 10 (94,797 points)
    iPad
    Aug 11, 2016 3:45 AM in response to msapre

    You most likely don't have nearly enough space on the new phone for the backup to work. You are going from 64GB down to 16GB. Go to Settings>iCloud>Backup>Stop restoring iPhone.

     

    IF you are using iCloud Photo Library, you have to turn it off if you don't want all of your photos on the phone. If you do not download them to your computer first, you may lose them all. Read this about iCloud Photo Library.

    iCloud Photo Library - Apple Support