HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backupQ: Restore from 64 GB phone to 16 GB phone is not completing. How can I make it stop? As a result new IOS update is refusing to insta ... Restore from 64 GB phone to 16 GB phone is not completing. How can I make it stop? As a result new IOS update is refusing to install more
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Helpful answers
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Aug 11, 2016 3:45 AM in response to msapreby Demo,You most likely don't have nearly enough space on the new phone for the backup to work. You are going from 64GB down to 16GB. Go to Settings>iCloud>Backup>Stop restoring iPhone.
IF you are using iCloud Photo Library, you have to turn it off if you don't want all of your photos on the phone. If you do not download them to your computer first, you may lose them all. Read this about iCloud Photo Library.