TheFatController1951

Q: Unbelieveably Slow MacPro running El Capitan 10.11.6

I'm experiencing serious issues with my MacPro, and a lot of my problems seem to have surfaced when I moved over to El Capitan. My computer boots fine but takes an inordinate length of time - 10-15 minutes - to launch Apple Mail and Creative Suite's InDesign 2015 CC. It's frustrating and I am unsure of what to do. I'm a complete klutz when it comes to the "mechanics" of Macs and their operating system even though I've been working with them since my first SE and PageMaker 1.0. My Macs over the years have run sweetly and I've not encountered anything as what confronts me now. I'm not sure what to do - do I ditch the machine and buy another, or is my MacPro "salvageable"? I came across mention of EtreCheck on a post last evening so I downloaded and ran it today. I'm hoping someone can give me some pointers as to what I do next. Here's the EtreCheck report:

 

EtreCheck version: 2.9.13 (267)

Report generated 2016-08-11 18:03:53

Download EtreCheck from https://etrecheck.com

Runtime 19:37

Performance: Poor

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Check Apple signatures: Enabled

 

Problem: Computer is too slow

Description:

Apple Mail and InDesign take long time to launch

 

Hardware Information: ⓘ

    Mac Pro (Mid 2010)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    Mac Pro - model: MacPro5,1

    2 2.4 GHz Quad-Core Intel Xeon CPU: 8-core

    8 GB RAM Upgradeable - [Instructions]

        DIMM 1

            1 GB DDR3 ECC 1066 MHz ok

        DIMM 2

            1 GB DDR3 ECC 1066 MHz ok

        DIMM 3

            1 GB DDR3 ECC 1066 MHz ok

        DIMM 4

            1 GB DDR3 ECC 1066 MHz ok

        DIMM 5

            1 GB DDR3 ECC 1066 MHz ok

        DIMM 6

            1 GB DDR3 ECC 1066 MHz ok

        DIMM 7

            1 GB DDR3 ECC 1066 MHz ok

        DIMM 8

            1 GB DDR3 ECC 1066 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en2: 802.11 a/b/g/n

 

Video Information: ⓘ

    ATI Radeon HD 5770 - VRAM: 1024 MB

        LED Cinema Display 1920 x 1200

 

System Software: ⓘ

    OS X El Capitan 10.11.6 (15G31) - Time since boot: about 2 days

 

Disk Information: ⓘ

    HL-DT-ST DVD-RW GH61N   ()

 

    WDC WD1001FALS-41Y6A0 disk1 : (1 TB) (Rotational)

        EFI (disk1s1) <not mounted> : 210 MB

        Macintosh HD (disk1s2) / : 999.35 GB (261.84 GB free)

        Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB

 

    WDC WD1500HLFS-01G6U3 disk0 : (150.04 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        WORK IN PRO (disk0s2) /Volumes/WORK IN PRO : 149.70 GB (124.84 GB free)

 

USB Information: ⓘ

    Imation ImationFlashDriv 7.74 GB

        POCKET (disk3s1) /Volumes/POCKET : 7.74 GB (3.10 GB free)

    Seagate Backup+  Desk 4 TB

        disk5s1 (disk5s1) <not mounted> : 134 MB

        Seagate Backup Plus Drive 02 (disk5s2) /Volumes/Seagate Backup Plus Drive 02 : 4.00 TB (2.86 TB free)

    Brother HL-2140 series

    Seagate Backup+  Desk M 4 TB

        EFI (disk4s1) <not mounted> : 315 MB

        Seagate Backup Plus Drive (disk4s2) /Volumes/Seagate Backup Plus Drive : 3.50 TB (126.14 GB free)

    Apple Inc. Apple LED Cinema Display

    Apple Inc. Display iSight

    Apple Inc. Apple USB audio device

    Apple, Inc. Keyboard Hub

        Mitsumi Electric Apple Optical USB Mouse

        Apple, Inc Apple Keyboard

    Western Digital My Book 1234

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Kernel Extensions: ⓘ

        /Applications/DiskWarrior.app

    [not loaded]    com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-03) [Support]

 

        /Applications/Toast 10 Titanium/Toast Titanium.app

    [not loaded]    com.roxio.BluRaySupport (1.1.6 - 2012-09-27) [Support]

    [not loaded]    com.roxio.TDIXController (1.7 - 2012-09-27) [Support]

 

        /System/Library/Extensions

    [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 (26977) - SDK 10.4 - 2016-08-02) [Support]

    [not loaded]    com.wacom.kext.wacomtablet (Wacom Tablet 6.1.6-4 - 2016-08-02) [Support]

    [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9 - 2016-08-02) [Support]

    [loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9 - 2016-08-02) [Support]

 

        /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26977) - SDK 10.4 - 2015-01-31) [Support]

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26977) - SDK 10.5 - 2015-01-31) [Support]

    [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 (26977) - SDK 10.4 - 2015-01-31) [Support]

 

Startup Items: ⓘ

    RetroClient: Path: /Library/StartupItems/RetroClient

    Startup items are obsolete in OS X Yosemite

 

System Launch Agents: ⓘ

    [not loaded]    8 Apple tasks

    [loaded]    149 Apple tasks

    [running]    66 Apple tasks

    [killed]    15 Apple tasks

    15 processes killed due to insufficient RAM

 

System Launch Daemons: ⓘ

    [failed]    com.apple.csrutil.report.plist

    [running]    com.seagate.TBDecorator.plist (2013-10-12) [Support]

    [not loaded]    45 Apple tasks

    [loaded]    150 Apple tasks

    [running]    83 Apple tasks

    [killed]    11 Apple tasks

    11 processes killed due to insufficient RAM

 

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-08-09) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-07-15) [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]

    [failed]    com.adobe.CS4ServiceManager.plist (2010-09-16) [Support]

    [failed]    com.adobe.CS5ServiceManager.plist (2010-11-15) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2014-07-31) [Support]

    [running]    com.teamviewer.teamviewer.plist (2012-10-01) [Support]

    [running]    com.teamviewer.teamviewer_desktop.plist (2012-10-01) [Support]

    [running]    com.wacom.wacomtablet.plist (2010-11-16) [Support]

 

Launch Daemons: ⓘ

    [running]    com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]

    [running]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]

    [not loaded]    com.adobe.SwitchBoard.plist (2013-01-11) [Support]

    [running]    com.adobe.adobeupdatedaemon.plist (2016-06-12) [Support]

    [loaded]    com.adobe.agsservice.plist (2016-04-12) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-06-29) [Support]

    [loaded]    com.adobe.versioncueCS4.plist (2010-09-16) [Support]

    [not loaded]    com.attotech.attomgtd.plist (2009-05-05) [Support]

    [loaded]    com.bombich.ccc.plist (2012-11-27) [Support]

    [not loaded]    com.bombich.ccc.scheduledtask.96191F55-0BA5-4914-A91E-40E96DD3703C.plist (2013-01-23) [Support]

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2015-09-29) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2014-07-31) [Support]

    [loaded]    com.retrospect.engine.updater.plist (2012-04-19) [Support]

    [not loaded]    com.retrospect.retroengine.plist (2015-06-29) [Support]

    [running]    com.retrospect.retroisa.plist (2012-10-17) [Support]

    [loaded]    com.roxio.UpdateRetrospect.plist (2010-07-23) [Support]

    [running]    com.teamviewer.teamviewer_service.plist (2012-10-01) [Support]

 

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2012-09-28) [Support]

    [failed]    com.adobe.ARM.[...].plist (2012-09-28) [Support]

    [failed]    com.adobe.ARM.[...].plist (2013-12-21) [Support]

    [failed]    com.adobe.ARM.[...].plist (2012-09-28) [Support]

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-04-19) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-07-05) [Support]

 

User Login Items: ⓘ

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Wondershare Helper Compact    Application  (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

    DiskWarriorDaemonStarter    Application  (/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    CleanMyMac 3 Menu    Application  (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

 

Other Apps: ⓘ

    [loaded]    com.adobe.Acrobat.Pro.46112

    [running]    com.adobe.CCLibrary.118112

    [running]    com.adobe.CCXProcess.118432

    [running]    com.adobe.InDesign.56032

    [running]    com.adobe.Photoshop.57952

    [running]    com.adobe.acc.AdobeDesktopService.163552.1900AE43-AC19-4EF9-A530-10707857FAF2

    [running]    com.adobe.accmac.118752

    [running]    com.etresoft.EtreCheck.292832

    [loaded]    com.fiplab.MemoryCleanHelper

    [running]    com.fiplab.memoryclean.89312

    [running]    com.google.Chrome.72672

    [failed]    com.jdibackup.JustCloud.autostart

    [failed]    com.jdibackup.JustCloud.backupstart

    [failed]    com.jdibackup.JustCloud.notify

    [running]    com.macpaw.CleanMyMac3.Menu.142752

    [running]    com.wacom.TabletDriver.161632

    [running]    com.wondershare.helper_compact.159712

    [running]    jp.co.canon.cijscannerregister.193952

    [running]    org.mozilla.firefox.69152

    [loaded]    437 Apple tasks

    [running]    222 Apple tasks

    [killed]    26 Apple tasks

 

Internet Plug-ins: ⓘ

    WacomNetscape: 1.1.1-1 (2010-11-16) [Support]

    Default Browser: 601 - SDK 10.11 (2016-07-28)

    AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2015-11-17) [Support]

    Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-14) [Support]

    OfficeLiveBrowserPlugin: 12.3.4 (2012-09-28) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-12) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-09) [Support]

    FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-17) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-17) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-28)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-17) [Support]

    iPhotoPhotocast: 7.0 - SDK 10.7 (2012-09-28)

    SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-18) [Support]

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-09) [Support]

    WacomSafari: 1.1.1-1 (2010-11-16) [Support]

    EPPEX Plugin: 3.0.5.0 (2009-07-30) [Support]

    JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-06) Check version

 

User internet Plug-ins: ⓘ

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]

 

3rd Party Preference Panes: ⓘ

    Adobe Version Cue CS4 (2010-09-16) [Support]

    Flash Player (2016-06-29) [Support]

    Flip4Mac WMV (2011-01-14) [Support]

    Java (2016-05-06) [Support]

    Paragon NTFS for Mac ® OS X (2016-07-15) [Support]

    Perian (2011-07-24) [Support]

    Retrospect (2012-10-17) [Support]

    Seagate Dashboard for Mac OSX (2015-06-09) [Support]

 

Time Machine: ⓘ

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 999.35 GB Disk used: 737.51 GB

    Destinations:

        Seagate Backup Plus Drive [Local]

        Total size: 3.50 TB

        Total number of backups: 62

        Oldest backup: 16/03/16, 12:56 PM

        Last backup: 11/08/16, 4:31 PM

        Size of backup disk: Excellent

            Backup size 3.50 TB > (Disk size 999.35 GB X 3)

 

Top Processes by CPU: ⓘ

        48%    RetroISA

         9%    WindowServer

         6%    CEPHtmlEngine Helper(10)

         4%    kernel_task

         2%    plugin-container

 

Top Processes by Memory: ⓘ

    1.18 GB    RetroISA

    1020 MB    kernel_task

    999 MB    firefox

    647 MB    mdworker(21)

    426 MB    com.apple.WebKit.WebContent(5)

 

Virtual Memory Information: ⓘ

    219 MB    Free RAM

    7.77 GB    Used RAM (1.62 GB Cached)

    10.51 GB    Swap Used

 

Diagnostics Information: ⓘ

    Aug 11, 2016, 02:44:49 PM    ~/Library/Logs/DiagnosticReports/Mail_2016-08-11-144449_[redacted].crash

        /Applications/Mail.app/Contents/MacOS/Mail

    Aug 11, 2016, 12:29:16 PM    ~/Library/Logs/DiagnosticReports/Mail_2016-08-11-122916_[redacted].crash

    Aug 10, 2016, 09:28:05 PM    ~/Library/Logs/DiagnosticReports/plugin-container_2016-08-10-212805_[redacted]. crash

        /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/pl ugin-container

    Aug 10, 2016, 06:17:09 PM    /Library/Logs/DiagnosticReports/RetroISA_2016-08-10-181709_[redacted].crash

        /Library/Application Support/Retrospect/RetrospectInstantScan.bundle/Contents/MacOS/RetroISA

    Aug 9, 2016, 09:54:17 PM    Self test - passed

    Aug 9, 2016, 09:06:51 PM    ~/Library/Logs/DiagnosticReports/plugin-container_2016-08-09-210651_[redacted]. crash

    Aug 9, 2016, 04:06:30 AM    /Library/Logs/DiagnosticReports/RetroISA_2016-08-09-040630_[redacted].crash

 

Any advice will be gratefully accepted.

 

Cheers

TFC 1951  =|:O)

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Aug 11, 2016 3:02 AM

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Q: Unbelieveably Slow MacPro running El Capitan 10.11.6

  • All replies
  • Helpful answers

  • by Esquared,Helpful

    Esquared Esquared Aug 11, 2016 5:26 PM in response to TheFatController1951
    Level 6 (8,513 points)
    Mac OS X
    Aug 11, 2016 5:26 PM in response to TheFatController1951

    OK, you can start by completely uninstalling CleanMyMac3 and MemoryClean according to the developers' instructions. See if this improves things a bit.

     

    Given the long runtime of Etrecheck there's also a possibility that the startup disk is failing.

  • by rogerdodger50,

    rogerdodger50 rogerdodger50 Aug 11, 2016 3:29 AM in response to TheFatController1951
    Level 1 (13 points)
    Mac OS X
    Aug 11, 2016 3:29 AM in response to TheFatController1951

    I've experienced exactly the same thing with my iMac 27" 3.4ghz 16Gb RAM mid 2011 machine. Worked beautifully before and now is ridiculously slow with the upgrade. I tried the hard drive wipe and clean re install to no avail. Like you I've been using Macs since 1991 (I remember Aldus Pagemaker!).

    I've found another possible solution; change the HardDrive to an SSD (Crucial or Samsung) and this may help. I plan to do this and will advise. Apple seem to have become really quiet about this, guess they want us to upgrade.

  • by Gorilla'sMom,

    Gorilla'sMom Gorilla'sMom Aug 11, 2016 5:22 PM in response to rogerdodger50
    Level 1 (4 points)
    Mac OS X
    Aug 11, 2016 5:22 PM in response to rogerdodger50

    I have the same question too. I also have an iMac 27" late 2013. As soon as I updated to El Capitan my computer was incredibly slow. Since the end of July update to 10.11.6 it's ridiculous! And Rogerdodger50 - I remember Aldus Pagemaker too!)

     

    EtreCheck pulled up a bunch of failed Launch Agents and Daemons - mostly for something I thought I'd uninstalled, so I'll look for those files and delete them.

     

    I usually have to crash most of my Adobe design programs and restart them. They take forever to load. Internet is as slow as molasses.

     

    Come on Apple!

  • by TheFatController1951,

    TheFatController1951 TheFatController1951 Aug 11, 2016 5:29 PM in response to Esquared
    Level 1 (4 points)
    Mac OS X
    Aug 11, 2016 5:29 PM in response to Esquared

    Hi Esquared...

     

    Thanks for advice, will delete CleanMyDesktop and Memory Clean but you mention that my startup disk may be failing... what do I do, aside from a full backup, to overcome that? Is there any app that I can run over the startup drive to "save it"?

     

    Regards

    TFC 1951  =|:O)