flyngstad
Level 1 (4 points)
iCloud

Q: Contacts. iPhone vs iCloud.

On my phone I have 217 contacts, but on iCloud I only have 29. Why? Yes the syncing of contacts is ON in the settings.

I don't know this has to do with the ...@icloud.com, wich is linked to my account (which I never use for anything), and that I log into my iTunes and iCloud using my personal mail?

iPhone 6s

Posted on Aug 4, 2016 1:30 AM

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flyngstad

Q: Contacts. iPhone vs iCloud.

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  • Helpful answers

  • by becky_s22,

    becky_s22 becky_s22 Aug 4, 2016 1:45 PM in response to flyngstad
    Community Specialists
    Aug 4, 2016 1:45 PM in response to flyngstad

    Hi there flyngstad! 

     

    Welcome to the Apple Support Communities! Contacts are certainly something we'd like to have in sync across our devices. We can sort this quickly! Check out this article: 

     

    Get help using iCloud Contacts, Calendars, or Reminders

     

    Contacts are saved in one of three places. Either on your iPhone, in iCloud, or with another email provider. Check under Settings > Mail, Contacts, Calendars > Make sure your default account is iCloud if that's where you'd like to see them. Remember, you can turn off "Gmail" contacts as an example. Remember to follow instructions to "Keep on my device". We wouldn't want those contacts to go missing. 

     

    And as a safe practice, always create a backup: 

    How to back up your iPhone, iPad, and iPod touch

     

    Have a phenomenal day! 

  • by Eric Root,

    Eric Root Eric Root Aug 4, 2016 2:35 PM in response to flyngstad
    Level 9 (71,911 points)
    iTunes
    Aug 4, 2016 2:35 PM in response to flyngstad

    Are any of the contacts On My Phone contacts, which would mean they aren't in the iCloud list?

  • by stephen156,

    stephen156 stephen156 Aug 11, 2016 5:59 AM in response to becky_s22
    Level 1 (4 points)
    Aug 11, 2016 5:59 AM in response to becky_s22

    I have alot of contacts in my iphone 6 plus.  Always updated.  When I am at work, and I sign into Icloud to get contact info, some of my contacts that are in my iphone are NOT in my icloud.  I have spent 3-4 hours on the phone with apple support on this, and it works for a day or two, and then goes right back.  I hate spending time on the phone.  I need help, at work I cant have my phone, so I need my contacts to SYNC.

     

    Please help.