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by Eau Rouge,Aug 11, 2016 4:28 AM in response to chinedufromenugu ezike
Eau Rouge
Aug 11, 2016 4:28 AM
in response to chinedufromenugu ezike
Level 4 (2,942 points)
Mac App Store -
by lllaass,Aug 11, 2016 6:22 AM in response to chinedufromenugu ezike
lllaass
Aug 11, 2016 6:22 AM
in response to chinedufromenugu ezike
Level 10 (189,248 points)
DesktopsIf that is not the problem try:
- Logging I as another users. Create a new user if necessary
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
