jnojr
Level 1 (14 points)
Mac OS X

Q: Messages - users disappearing from groups

If I right-click on a user in Messages and select "Create New Group with People" and provide a group name, I get a chat group with that person in it.  A minute or two later, that person disappears from the group I created and goes back to the default group, leaving the newly-created group empty.  Any ideas on why or how to fix?

OS X Yosemite (10.10.5)

Posted on Aug 10, 2016 3:42 PM

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jnojr

Q: Messages - users disappearing from groups

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  • by Eric Root,

    Eric Root Eric Root Aug 11, 2016 11:41 AM in response to jnojr
    Level 9 (69,599 points)
    iTunes
    Aug 11, 2016 11:41 AM in response to jnojr

    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Quit the application.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.iChat.plist.  Move the .plist to your desktop.

     

    Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.

    If the application is the same, return the .plist to where you got it from, overwriting the newer one.

     

    If that doesn’t work, repeat the above but delete the com.apple.imagent.plist

     

    Thanks to leonie and Ralph Johns (UK) for some information contained in this.

  • by jnojr,

    jnojr jnojr Aug 11, 2016 11:51 AM in response to Eric Root
    Level 1 (14 points)
    Mac OS X
    Aug 11, 2016 11:51 AM in response to Eric Root

    Thanks, but this is happening on multiple Macs where Messages is otherwise working.  I'll give it a try, but I kinda doubt that there's some weird "corruption" happening on multiple Macs that exhibits the same behavior.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 11, 2016 12:45 PM in response to jnojr
    Level 9 (72,957 points)
    Applications
    Aug 11, 2016 12:45 PM in response to jnojr

    Hi,

     

    I have always added people to group chats by entering their name in the "To" spot.

    You can then change the name of the Group (from the individual people's names) in the Details item on the far right.

     

    The details drop down also allows you to Add people to the group or to leave it.

     

    I am not sure where you are Right Clicking.

    Starting a New Message and selecting someone in Details seems to only allow a double click of the iMessages ID you want to use (phone Number or Apple ID).  (you see the Contacts List and can select people then their ID)

    I can't get a Right Click to work here.

     

    Right Clicking someone already in the Side Bar in an one to one chat does not offer the choice to make it a group chat.

     

    You obviously have a method that seems to get you part of the way but I can't see where you are starting from.

     

     

     

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    8:45 pm      Thursday; August 11, 2016

     

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