HT201263: If you can't update or restore your iPhone, iPad, or iPod touch
Learn about If you can't update or restore your iPhone, iPad, or iPod touch
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Helpful answers
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Aug 11, 2016 3:04 PM in response to Blackhawksfan118by theratter,If you don't know your old Apple ID and password, then you cannot unlock the iPod.
For Problems With Your Apple ID