GavinHsieh

Q: calendar can't auto sync

Hi

My iPhone iOS is 9.3.2 and mail server is Exchange server 2013 CU7.

Sometime the calendar can't auto sync to my iPhone, it lose 1 or 2 calendar , i need re-enable calendar to sync it.

Does anyone else experiencing the same problem?

Posted on Aug 12, 2016 12:00 AM

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Q: calendar can't auto sync

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  • by chris_g1,

    chris_g1 chris_g1 Aug 12, 2016 3:54 PM in response to GavinHsieh
    Community Specialists
    Aug 12, 2016 3:54 PM in response to GavinHsieh

    Hi there, GavinHsieh. Welcome to Apple Support Communities.

    It looks as if your iPhone on iOS 9.3.2 isn't syncing your Exchange Calendars correctly. I use my calendars to keep track of a lot of things so I'll be glad to help. Test your Calendar app after each step.

    Update the iOS software on your iPhone, iPad, or iPod touch -- The first thing to do is update your iPhone. Don't forget to make a backup of your iPhone to keep your personal data safe.

    This next step is to remove and re-add the Exchange Calendar from your iPhone. Make sure you have the settings from your Exchange Server Admin before proceeding. On your phone tap Settings > Mail, Contacts, Calendars, and tap the email account then tap "Delete Account" at the bottom. Restart your iPhone, then re-add your account again and test.

    Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch -- This article may also help keep your Calendar(s) in sync.

     

    Have a great day!