adonis786

Level 1 (4 points)

iPhone

Q: Can't download new update (ios 9.3.40

Trying to download or restore my phone from iTunes (used tips on the website). NEED HELP NOW!!!

Posted on Aug 11, 2016 8:02 AM

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Q: Can't download new update (ios 9.3.40

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by adonis786,

adonis786 Aug 12, 2016 7:56 AM in response to ChrisJ4203
Level 1 (4 points)

iPhone

Aug 12, 2016 7:56 AM in response to ChrisJ4203

sorry i couldn't reply earlier it did go into DFU mode but did not update, also the error code it shows is 29 and i have followed those steps. In addition this phone has never been jailbroken.
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by ChrisJ4203,

ChrisJ4203 Aug 12, 2016 8:08 AM in response to adonis786
Level 9 (59,564 points)

iPhone

Aug 12, 2016 8:08 AM in response to adonis786

I'm sorry, but an error 29 is a hardware error. If the steps listed did not fix it, then the final step listed there is to contact Apple Support. There is a good chance the device has a hardware error.
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by adonis786,

adonis786 Aug 12, 2016 8:38 AM in response to ChrisJ4203
Level 1 (4 points)

iPhone

Aug 12, 2016 8:38 AM in response to ChrisJ4203

ok thanks for the help
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by ChrisJ4203,

ChrisJ4203 Aug 12, 2016 8:45 AM in response to adonis786
Level 9 (59,564 points)

iPhone

Aug 12, 2016 8:45 AM in response to adonis786

You're welcome.
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