Silly192

Q: How to un purchase iCloud data

A Family member of mine recently purchased the extra iCloud space for $0.99/month but they bought it on the wrong account. What should we do. they just bought it today. Thanks

Posted on Aug 12, 2016 11:02 AM

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Q: How to un purchase iCloud data

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  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Aug 12, 2016 11:08 AM in response to Silly192
    Level 10 (104,063 points)
    Apple TV
    Aug 12, 2016 11:08 AM in response to Silly192

    You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 5 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.

    iOS

    1. If you're using iOS 8 or laters, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
    2. Tap Change Storage Plan.
    3. Tap Downgrade Options and enter your Apple ID password.
    4. Choose a different plan to use when your current storage plan expires.
    5. Tap Done.

    OS X

    1. Choose Apple menu > System Preferences, then click iCloud.
    2. Click Manage in the lower-right corner.
    3. Click Change Storage Plan in the upper-right corner.
    4. Click Downgrade Options.
    5. Enter your Apple ID password, then click Manage.
    6. Choose a different plan to use when your current storage plan expires.
    7. Click Done.
  • by Rysz,

    Rysz Rysz Aug 12, 2016 11:04 AM in response to Silly192
    Level 7 (20,807 points)
    iPhone
    Aug 12, 2016 11:04 AM in response to Silly192

    Contact Apple directly via the Contact Us link at the bottom of this page.

     

    View, change, or cancel your subscriptions:

    https://support.apple.com/en-us/HT202039