Pepszi

Q: Why does Photos app crash?

I have noticed that I can attain Photos app to crash. When I hide a photo and add it to an album, I go tho that album where that hidden photo is, I try to duplicate (in the album) and the app crashes. After that, I reopen the Photos app, and the photo is still there, but it isn't duplicated.


So the steps again: taking a photo-->hiding it-->adding it to an album-->duplicating it in the album>>>crash


Have you guys got this issue as well? If yes, it is a big problem from Apple, isn't it? They haven't test the phone enough:/


My iPhone 5s is not jailbroken, running iOS 9.3.4. Ohh and it has been reinstalled 5 days ago.

iPhone 5s, iOS 9.3.4

Posted on Aug 12, 2016 12:11 PM

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Q: Why does Photos app crash?

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  • by kendra160,Helpful

    kendra160 kendra160 Aug 13, 2016 4:53 AM in response to Pepszi
    Level 2 (188 points)
    Aug 13, 2016 4:53 AM in response to Pepszi

    I have an iPhone 6 plus running iOS 10 beta and was able to successfully do the above without the photos app crashing.

     

    Have you recently downloaded new apps that could have cause this?

     

    To isolate the issue, I would suggest to backup your device via iTunes or iCloud and restore as new and test.

     

    If the issue persists, this may be an issue Apple is unaware of and I would suggest to contact Apple to provide this information.