HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Kaitlyn1108

Q: Cellular Data says searching.

My cellular data on my iPhone 6 has said "searching" for two days now. I use AT&T and no one else on my family's plan is having this issue. Their cellular data, calls, texts, etc. are working just fine. I finally backed up my iPhone to my computer, returned it to factory settings, and now it is not connecting to to the server, therefore, I cannot even activate my phone. I have been to AT&T already and they have done everything they can do in order to try to reset the settings. it must be an issue with the phone. I need my phone ASAP for work. I don't know what else to do. The closest Apple store is an hour away!

iPhone 6, iOS 9.3.4

Posted on Aug 12, 2016 1:57 PM

Close

Q: Cellular Data says searching.

  • All replies
  • Helpful answers