Q: Apple Mobile Device USB Driver
Hey!
So I'm using an iPhone 6... And suddenly my iphone won't connect to my Windows computer well anymore. It started happening last week. When i connect it, it says USB device not recognized. I searched the forums and found a temporary solution. I go into my Device manager > Apple Mobile Device USB Driver and disable it and enable it again, then itll connect. It'll stay working until I unplug my phone again. Then it'll do it again. I've restarted my laptop and phone multiple times, but it still does it. I even went into device manager and reinstalled the driver. Nothing seems to fix it. I am on the latest version of iTunes also. Any other suggestions?
iPhone 6, iOS 9.3.4
Posted on Aug 12, 2016 2:26 PM
Since you have deleted/reinstalled the AMD Driver already, try deleting/reinstalling iTunes all together. There are other drivers that may be causing the issue. Your library should not go away. Please follow the steps here:
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support
Posted on Aug 12, 2016 3:07 PM