Q: iphone 6 not recognized by itunes

My Iphone 6 Is recognized by my computer but will not show up in Itunes. I have updated all components and restarted everything. My computer is running Windows 10, Itunes is updated to version 12.4.3.1 and Iphone has been updated to IOS 9.3.4. I have changed USB ports and USB cords. Any ideas would be appreciated. Thank you.

iPhone 6, iOS 9.3.4

Posted on Aug 12, 2016 5:29 PM

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Q: iphone 6 not recognized by itunes

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by elcpu,

elcpu Aug 12, 2016 5:50 PM in response to jillmitchgreen
Level 6 (15,946 points)

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Aug 12, 2016 5:50 PM in response to jillmitchgreen

Try the steps here:
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
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by jillmitchgreen,

jillmitchgreen Aug 12, 2016 6:00 PM in response to elcpu
Level 1 (4 points)

iPhone

Aug 12, 2016 6:00 PM in response to elcpu

I have tried all of the above. No joy. It will not recognize my Ipad Air 2 either. Both are recognized on my older computer. I even tried uninstalling and reinstalling Itunes. The computer sees the devices but Itunes does not. Thank you for the link though.
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by elcpu,

elcpu Aug 12, 2016 6:22 PM in response to jillmitchgreen
Level 6 (15,946 points)

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Aug 12, 2016 6:22 PM in response to jillmitchgreen

Did you follow these steps when deleting/reinstalling iTunes?
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

If so maybe this will help:
http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows
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by HTKev,

HTKev Aug 12, 2016 8:37 PM in response to elcpu
Level 1 (4 points)

Aug 12, 2016 8:37 PM in response to elcpu

The driver fix worked for me.
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by elcpu,

elcpu Aug 12, 2016 8:44 PM in response to HTKev
Level 6 (15,946 points)

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Aug 12, 2016 8:44 PM in response to HTKev

Glad to hear.... It helped others before and I bookmarked it.
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Q: iphone 6 not recognized by itunes

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by elcpu,

by jillmitchgreen,

by elcpu,

by HTKev,

by elcpu,

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