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All replies
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Helpful answers
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Aug 2, 2016 5:58 AM in response to Ravi.Soodby Meg St._Clair,First, you'll have to explain what you mean by "unlock". If you mean your phone is activation locked, read the rest of this thread.
If you mean it's locked to a carrier, you'll need to contact that carrier to have it unlocked.
If you mean you forgot the passcode to unlock the screen, you'll need to restore the phone using iTunes.
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Aug 9, 2016 7:36 PM in response to fcosilvasby oldville,Years later after this was first posted and this issue is still on going with NO FIX? Whats up with that?
Recently I updated my iPad once it came time to log in I had the same issue. My O*****@****.ca can not be used to unlock this iPad. SURPRISE!!!! Same login information and it works for iCloud, iTunes and my other devices with no issues. I went into iCloud & iTunes to manage my devices and to my surprise the iPad is not listed anymore. So this is why I can not connect my iPad to my iTunes to complete activation. So how do I get it back into my devices when I dont have access through my iPad itself?
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Aug 13, 2016 12:25 PM in response to fcosilvasby bilkiss,i have create a new apple id but when i sign it on my mobile iphone cannot be useed to unlock this phone
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