fcosilvas

Q: incorrect apple id cannot be used to unlock this iphone

after having updated my ios to the latest version, I can not activate my iphone, and shows me the following message

 

incorrect apple id cannot be used to unlock this iphone

iPhone 4, iOS 7.0.3

Posted on Oct 25, 2013 2:21 PM

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Q: incorrect apple id cannot be used to unlock this iphone

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Aug 2, 2016 5:58 AM in response to Ravi.Sood
    Level 9 (59,201 points)
    iPhone
    Aug 2, 2016 5:58 AM in response to Ravi.Sood

    First, you'll have to explain what you mean by "unlock". If you mean your phone is activation locked, read the rest of this thread.

     

    If you mean it's locked to a carrier, you'll need to contact that carrier to have it unlocked.

     

    If you mean you forgot the passcode to unlock the screen, you'll need to restore the phone using iTunes.

  • by oldville,

    oldville oldville Aug 9, 2016 7:36 PM in response to fcosilvas
    Level 1 (8 points)
    iPad
    Aug 9, 2016 7:36 PM in response to fcosilvas

    Years later after this was first posted and this issue is still on going with NO FIX? Whats up with that?

    Recently I updated my iPad once it came time to log in I had the same issue. My O*****@****.ca can not be used to unlock this iPad. SURPRISE!!!!   Same login information and it works for iCloud, iTunes and my other devices with no issues. I went into iCloud & iTunes to manage my devices and to my surprise the iPad is not listed anymore. So this is why I can not connect my iPad to my iTunes to complete activation. So how do I get it back into my devices when I dont have access through my iPad itself? 

  • by bilkiss,

    bilkiss bilkiss Aug 13, 2016 12:25 PM in response to fcosilvas
    Level 1 (8 points)
    Aug 13, 2016 12:25 PM in response to fcosilvas

    i have create a new apple id but when i sign it on my mobile iphone cannot be useed to unlock this phone

  • by truculent13,

    truculent13 truculent13 Aug 17, 2016 6:37 AM in response to fcosilvas
    Level 1 (4 points)
    Aug 17, 2016 6:37 AM in response to fcosilvas

    also i have this problem !

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