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bontor

Q: no internal speaker option available in my volume preferences

I can only hear my should if I have earphones, when i go into preferences there is no internal speaker option to select.

MacBook Pro (15-inch Mid 2012)

Posted on Aug 13, 2016 2:52 AM

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Q: no internal speaker option available in my volume preferences

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  • by dominic23,Apple recommended

    dominic23 dominic23 Aug 13, 2016 3:59 PM in response to bontor
    Level 8 (41,661 points)
    Mac OS X
    Aug 13, 2016 3:59 PM in response to bontor

    Go step by step and test.

    1. System Preference > Sound > Output > Internal Speakers

        Highlight  Internal Speakers.

        Make sure that Mute is not enabled.

     

    2. Plug in and  remove the headphone.

     

        If you see red light in the headphone port, plug the headphone

        in and out of the port 5 or 6 times to flip the microswitch inside.

        Sound output may be stuck in digital mode.

     

    3. Reset PRAM.   http://support.apple.com/kb/PH18761

     

    4. Reset SMC.

          Choose the method for “If the battery is removable”.

          https://support.apple.com/en-us/HT201295

     

    5. Applications > Utilities > Audio MIDI Setup

        Audio Devices window

        Side Bar

        Click the Built-in Output.

     

        Make sure that  box is not checked under “Mute”.

        Make sure that Format is set at 44100.0 Hz.

        Right click on the Built-in Output for  available options.