tednovak

Q: iPhone Not Syncing Contacts with Outlook 2010 on Windows PC

For years, I have synced my contacts (and calendars) with Outlook 2010 Professional on my PC with Windows 7 Home Premium via USB.  (I do not want to use iCloud - I want it to sync with the PC.)

 

Suddenly, all of my contacts on my iPhone 5 are gone.  I believe they were deleted when I synced my phone today.  They are still in Outlook on my PC.  My phone favorites are still on my phone, but they are only numbers with no names.

 

I tried resyncing.  I tried resetting the sync history.  I tried a hard restart on my phone.  I did these several times in different order.  No dice.

 

My calendars still sync, but no contacts.  This is not good.

 

The only change that has been made recently was an iOS update on my iPhone last night to version 9.3.4.

 

Since I believe all of my contacts were on my phone yesterday and now they are gone today after the iOS and/or sync, I strongly suspect the non-syncing of contacts is somehow related to the iOS update.

 

Has anyone else experienced this?  Does anyone have any suggestions?  Thank you very much in advance.

iPhone 5, iOS 9.3.4

Posted on Aug 13, 2016 5:57 PM

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