mrKaneSmith

Q: Ipod touch 5 issues

not sure what to do but some reason my ipod touch 5 has been crashing with a black screen and not sure how to permanently fix the issue only work around i know of is to press the home or the sleep button ( top button) few times to fix it but other the  that it realy hasent helped and the problem seems to be getting more and more frequent since the latest update   (btw not sure what this issue is under)

iPod touch, iOS 9.3.1, random account locks

Posted on Aug 14, 2016 12:51 AM

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Q: Ipod touch 5 issues

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  • by lllaass,

    lllaass lllaass Aug 14, 2016 12:59 AM in response to mrKaneSmith
    Level 10 (187,957 points)
    Desktops
    Aug 14, 2016 12:59 AM in response to mrKaneSmith

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                  

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    https://support.apple.com/en-us/HT204184

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar

    https://www.apple.com/retail/geniusbar/  

  • by mrKaneSmith,

    mrKaneSmith mrKaneSmith Aug 14, 2016 9:53 PM in response to lllaass
    Level 1 (9 points)
    iPod
    Aug 14, 2016 9:53 PM in response to lllaass

    The black screen happens more offten with the game apps like simcity build it and once in awile wild my acafe app but when i can I'll try a factory reset if that dosent fix it then ill make an appointment with the genius