support1111

Q: mac mini wired internet download speed

My fibre wired broadband speed is 500Mbps.

But I can only get wired 200 Mbps download speed with mac mini(late 2014) OSX Yosemite 10.10.5. Upload is 488Mbps.

 

My other HP laptop can get wired 400Mbps download speed.

 

Pls advise as I understand mac mini can support up to 1Gbps speed.

 

thank you

Mac mini (Late 2014), OS X Yosemite 10.10.5

Posted on Aug 14, 2016 1:50 AM

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Q: mac mini wired internet download speed

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  • by lllaass,

    lllaass lllaass Aug 14, 2016 3:27 AM in response to support1111
    Level 10 (187,759 points)
    Desktops
    Aug 14, 2016 3:27 AM in response to support1111

    - How are you measuring speed?

    - Yes, the Ethernet port on the Mac is Gigibit. That requires CAT 6 or better cable and it uses all six conductors in the cable.

    However, typically devices can output Gigibit speeds such as HD read and wrote speed.  If yo Mini has a rotating HD that is slow.

  • by Raedon_R13,

    Raedon_R13 Raedon_R13 Aug 14, 2016 4:36 AM in response to support1111
    Level 1 (9 points)
    iPhone
    Aug 14, 2016 4:36 AM in response to support1111

    I Need the Mac Mini Specs.

     

    (Just the Ram, the Processor speed, the type of drive.)

  • by support1111,

    support1111 support1111 Aug 15, 2016 2:53 AM in response to lllaass
    Level 1 (8 points)
    Desktops
    Aug 15, 2016 2:53 AM in response to lllaass

    I am using OOKLA speedtest and a CAT 5E Ethernet cable.

     

    Mine is a SSD.

  • by support1111,

    support1111 support1111 Aug 15, 2016 2:55 AM in response to Raedon_R13
    Level 1 (8 points)
    Desktops
    Aug 15, 2016 2:55 AM in response to Raedon_R13

    8 GB RAM, 2.6GHz, 256SSD

  • by lllaass,

    lllaass lllaass Aug 15, 2016 6:56 AM in response to support1111
    Level 10 (187,759 points)
    Desktops
    Aug 15, 2016 6:56 AM in response to support1111

    CAT5 supports gigibit speed.

    I have no ideal why you can't get about the same sped as your PC.  You wil not get gigabit since your intern connection is not gigigbit.

    Did you run the PS and Mac speed tests ne after the other? If ran at very different times that coudd account for the difference.

  • by support1111,

    support1111 support1111 Aug 16, 2016 12:20 AM in response to lllaass
    Level 1 (8 points)
    Desktops
    Aug 16, 2016 12:20 AM in response to lllaass

    PS and Mac speedtests are tested at same time. Very interesting is Mac download speed only 200Mbps whereas Mac Upload speed is 490Mbps.

    My Service Provider said speed difference between Download & Upload should NOT be such BIG gap ! He suspect network card problem ??

     

    AppleCare are also puzzled and currently investigating this issue...

     

    Will update Community once root cause is found and solution given to resolve this issue.

    Thanks for yr support.

  • by Tesserax,

    Tesserax Tesserax Aug 16, 2016 10:19 AM in response to support1111
    Level 9 (53,940 points)
    Wireless
    Aug 16, 2016 10:19 AM in response to support1111

    Go to System Preferences > Network > Ethernet > Advanced... > Hardware tab

     

    By default, the Configure option will be set to "Automatically." Is it in your case? If so, what is listed after Speed, Duplex, & MTU?

  • by support1111,

    support1111 support1111 Aug 16, 2016 7:27 PM in response to Tesserax
    Level 1 (8 points)
    Desktops
    Aug 16, 2016 7:27 PM in response to Tesserax

    Configure set to Automatically.

    Speed: 1000baseT.

    Duplex: full-duplex, flow-control, en...

    MTU: Standard(1500)

  • by Tesserax,

    Tesserax Tesserax Aug 17, 2016 8:28 AM in response to support1111
    Level 9 (53,940 points)
    Wireless
    Aug 17, 2016 8:28 AM in response to support1111

    Ok, this will be your "baseline" settings.

     

    I would like for you to try the following, in order, and test the results. After testing, return the configuration back to the baseline:

    • Change Configure to: Manually (you don't need to return back to the baseline after this step)
    • Change Duplex to:  full-duplex
    • Change Duplex to:  full-duplex, energy-efficient-ethernet
    • Change Duplex to: full-duplex, flow-control, energy-efficient-ethernet
    • Change Speed to: autoselect
    • Change Speed to: 100baseTX
    • Change MTU to: Jumbo (9000)
    • Disable "AVB/EAV Mode"
  • by support1111,

    support1111 support1111 Aug 18, 2016 1:55 AM in response to Tesserax
    Level 1 (8 points)
    Desktops
    Aug 18, 2016 1:55 AM in response to Tesserax

    All the settings still give only 198-202Mbps download and 467-487Mbps upload speed.

    If set to 100baseTX, only hv 79Mbps download and 35Mbps upload speed.

     

    Applecare service centre did a hardware diagnostic test and found NO problem.

    I clean install OSX El Capitan 10.11.6 per their instructions but download speed still around 200Mbps !

    Awaiting their further advise.

  • by Tesserax,

    Tesserax Tesserax Aug 18, 2016 12:06 PM in response to support1111
    Level 9 (53,940 points)
    Wireless
    Aug 18, 2016 12:06 PM in response to support1111

    To rule out the Mac mini's Ethernet card, are you able to test data transfer rates between it and another device on the local network, bypassing the router altogether? I would suspect that you should get near full Gigabit speeds this way. If not, then there is a good chance that the internal card is faulty.

  • by support1111,

    support1111 support1111 Aug 18, 2016 10:44 PM in response to Tesserax
    Level 1 (8 points)
    Desktops
    Aug 18, 2016 10:44 PM in response to Tesserax

    Pls advise step by step how to test data transfer rates between Mac mini and another device on the local network, bypassing the router altogether.

     

    note; my router is Aztech FG7003GRV(AC)-J. https://www.aztech.com/commercial/odm-oem/fiber-broadband-gateway/fg7003grv-ac

  • by Tesserax,

    Tesserax Tesserax Aug 19, 2016 9:05 AM in response to support1111
    Level 9 (53,940 points)
    Wireless
    Aug 19, 2016 9:05 AM in response to support1111

    To measure data throughput on your local network between two devices will require that you use software on both ends. iPerf is typically used for this but requires knowledge on both using it and its Terminal commands. A simpler way would be to use a utility that has a graphical user interface. There are numerous ones out there, but one you can try (& is free) is TamoSoft Throughput Test.

     

    This test software comprises of both a server and client version. You will need both to run the tests.

    • Start by downloading the software from the above link.
    • Install the client on your primary computer, and the server on the other computer on your network that you want to test the Ethernet connection to.
    • Start the server software: TTServer
      • Leave the default port setting.
      • The server will now be in listening mode.
      • Note the IP address in the bottom window of the server. This will be the address that you will connect the client to.
    • Start the client software: TTClient
      • Enter the server's IP address in the "Server IP or IPv6 address" field.
      • Click on Connect.
      • After a short while the two applications will connect and start providing data throughput results.
      • You should see data transfer throughput results for both the UDP & TCP IP protocols across the connection in Mbps.
      • For Gigabit Ethernet, UDP should be nearly 1000 Mbps, TCP slightly less. The Loss values should be a very low percentage.
  • by support1111,

    support1111 support1111 Aug 20, 2016 12:49 AM in response to Tesserax
    Level 1 (8 points)
    Desktops
    Aug 20, 2016 12:49 AM in response to Tesserax

    Hi Tesserax,

    Tks for yr prompt reply.

     

    Unfortunately, my Mac mini is now with Applecare for their further diagnostic tests and resolution.

    Will update once resolved.