Q: Locate my iPhone 5S
Hello,
My iPhone 5S was stolen and it appeared connected on iCloud, but because i didn't install the app "locate my device" it doesn't appear as a device. Do anyone know how can I still make it ring and erase my data from it ? Thank you in advance...
iPhone 5s, iOS 9
Posted on Aug 14, 2016 7:34 AM
There is no need to have an app installed but you would have needed to have Settings > iCloud > Find My iPhone turned on. If you hadn't done that there is no way to remotely erase your data. You could make it ring just placing a call to it. The following link has further information that may help, including a section on things that you may want to do if you didn't have that setting turned on: If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Posted on Aug 14, 2016 8:58 AM